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If your PC and Phone System (SMDR Port) are close, such as in the same room, you can use the following configuration:

Note:
The adapters and patch cable required below come standard with the CallTraQ System.

If you downloaded an evaluation version, you can either source these items yourself, or order them separately from Telcom FX. See below for more information.

 
Plug the Adapters and cables together as shown below:
 
pbx-direct-close

   (9 or 25 Pin SMDR Port)

The above picture may look complicated, but it is really very simple.
First lets look at the 3 components ( listed above A
-B
)

A
Standard RJ45 Network Patch Cord.between the two RJ45 Adapters

B
RJ45 Adapters to connect the RJ45 Patch Cord (A) to your SMDR Port and your PC COM Port. You may need a 25 Pin Male or Female, or a 9 Pin Male or Female to mate with your Phone System SMDR Port.

The correct connector will be determined and sent when you place your order

 

That's it.

If your Telephone company has enabled your SMDR Port, then the data is now available to be captured by the PC. Continue on to install the CallTraQ Data Capture Software.


Click below for Cable and Adapter Information:
   
Patch Cable
   
RJ45 Adapter


Note : You can also use a standard RS-232 Serial cable available from most electronic supply stores.